Shipping Policy

Last Updated: August 12, 2026

Thank you for shopping with us! We work with trusted third-party suppliers and fulfillment partners to ship products directly to you. Please review the information below regarding order processing and delivery.

1. Order Processing

Orders are typically processed within 1–5 business days after payment has been successfully received.

During holidays, promotions, product launches, or periods of high order volume, processing may take longer. If there is a significant delay with your order, we will make reasonable efforts to notify you.

2. Shipping Times

Estimated delivery times generally range from 7–20 business days, depending on your destination, product availability, shipping method, customs procedures, and the carrier.

Please note that delivery estimates are estimates only and are not guaranteed.

Some products may arrive separately if they are shipped from different fulfillment locations.

3. Shipping Costs

Shipping costs, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping or promotional shipping rates. Any applicable promotion will be clearly displayed on our website or at checkout.

4. Tracking Information

When tracking is available, a tracking number will be provided by email after your order has been shipped.

Please allow 2–7 business days for tracking information to become active after receiving your shipping confirmation.

Tracking updates may occasionally be delayed while an order is being transferred between carriers or fulfillment facilities.

5. Delayed or Lost Packages

Once an order has been shipped, delivery is handled by the applicable shipping carrier. Delivery delays may occur because of weather, customs, carrier disruptions, incorrect addresses, holidays, or other circumstances outside our control.

If your tracking information has not updated for an extended period or your package appears to be lost, please contact us so we can investigate the shipment.

6. Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect or incomplete address and the package is returned to us or our fulfillment partner, additional shipping charges may apply before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Customs, Duties, and Taxes

For international orders, additional customs duties, import taxes, VAT, or other fees may be charged by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs policies and fees vary by country, and we cannot guarantee how long an international shipment will take to clear customs.

8. Multiple Shipments

If you purchase multiple products, your items may be shipped separately from different fulfillment centers.

You may receive multiple tracking numbers and packages for a single order. You will not necessarily be charged additional shipping fees because of separate shipments unless otherwise stated at checkout.

9. Damaged or Missing Items

If your order arrives damaged, incorrect, or appears to be missing an item, please contact us within 7 days of delivery.

Please include your order number and, when applicable, clear photographs or video of the package and the item received so we can investigate and determine the appropriate resolution.

10. Delivery Address Restrictions

We may be unable to ship certain products to particular countries, regions, territories, or addresses due to supplier restrictions, carrier limitations, customs regulations, or other logistical requirements.

If we are unable to fulfill an order because shipping is unavailable to the provided destination, we will contact you regarding the available options.

11. Questions About Your Order

If you have questions about the status or delivery of your order, please contact our customer support team at d3signedbydori@gmail.com and include your order number.

We are happy to assist you with your order and shipping questions.

Thank you for shopping with us!